Which records should be kept to show FTC compliance?

Which records should be kept to show FTC compliance?

• A. GPL only.
• B. GPL, CPL, OBP, and documentation of price disclosures provided (and contract records for pre-need).
• C. Only the pre-need contracts.
• D. Only the price lists.

Answer: (B)

Under the FTC Funeral Rule, you must retain records that show exactly what price information and disclosures were provided to consumers, as well as any pre-need documentation. The General Price List (GPL) lists prices for all goods and services; the Casket Price List (CPL) covers caskets; the Outer Burial Price List (OBP) covers outer burial containers. In addition, you keep copies of the price disclosures you provided with those lists, documenting what was stated about embalming, required purchases, and other disclosures. For any pre-need arrangements, you also keep the pre-need contracts and related records. Having all of these together demonstrates you’ve complied with the rule’s requirements for pricing information and disclosures. Keeping only one type of record wouldn’t show full compliance.

Under the FTC Funeral Rule, you must retain records that show exactly what price information and disclosures were provided to consumers, as well as any pre-need documentation. The General Price List (GPL) lists prices for all goods and services; the Casket Price List (CPL) covers caskets; the Outer Burial Price List (OBP) covers outer burial containers. In addition, you keep copies of the price disclosures you provided with those lists, documenting what was stated about embalming, required purchases, and other disclosures. For any pre-need arrangements, you also keep the pre-need contracts and related records. Having all of these together demonstrates you’ve complied with the rule’s requirements for pricing information and disclosures. Keeping only one type of record wouldn’t show full compliance.