Which action demonstrates proactive FTC compliance?

Which action demonstrates proactive FTC compliance?

• A. Posting prices once a year.
• B. Avoiding price lists to prevent confusion.
• C. Maintaining updated price lists, training staff, and auditing materials.
• D. Relying on staff memory.

Answer: (C)

Proactive FTC compliance means actively keeping disclosures accurate and ensuring staff can consistently present them. In the funeral industry, this involves having current price lists that reflect exact charges and services, training employees on how to use and explain those disclosures, and regularly auditing materials to verify that every brochure, online content, and display matches the latest prices and policies. When you maintain updated price lists, train staff, and audit materials, you create a system that prevents outdated or misleading information from reaching consumers. This is why this option best demonstrates proactive compliance. The other approaches fall short: posting prices only once a year can lead to outdated information; avoiding price lists omits required disclosures; and relying on staff memory is unreliable and increases the risk of errors.

Proactive FTC compliance means actively keeping disclosures accurate and ensuring staff can consistently present them. In the funeral industry, this involves having current price lists that reflect exact charges and services, training employees on how to use and explain those disclosures, and regularly auditing materials to verify that every brochure, online content, and display matches the latest prices and policies. When you maintain updated price lists, train staff, and audit materials, you create a system that prevents outdated or misleading information from reaching consumers. This is why this option best demonstrates proactive compliance. The other approaches fall short: posting prices only once a year can lead to outdated information; avoiding price lists omits required disclosures; and relying on staff memory is unreliable and increases the risk of errors.