What is a key requirement of price lists at the time of consumer contact?

What is a key requirement of price lists at the time of consumer contact?

• A. They must be current and clearly disclosed.
• B. They can be outdated if the consumer asks politely.
• C. They should be provided only after the service arrangement is made.
• D. They must be available only in-person.

Answer: (A)

The price list must be current and clearly disclosed at the moment the consumer first contacts the provider. This transparency is required so the consumer can compare options and understand exactly what services and merchandise cost before any arrangements are made. A General Price List should be provided in writing (and can be given in person or electronically) and must reflect current prices, not outdated figures. This prevents surprises and aligns with the FTC Funeral Rule’s goal of clear, accurate pricing from the start.

The price list must be current and clearly disclosed at the moment the consumer first contacts the provider. This transparency is required so the consumer can compare options and understand exactly what services and merchandise cost before any arrangements are made. A General Price List should be provided in writing (and can be given in person or electronically) and must reflect current prices, not outdated figures. This prevents surprises and aligns with the FTC Funeral Rule’s goal of clear, accurate pricing from the start.