What does Telephone Price Disclosure require?

What does Telephone Price Disclosure require?

• A. Provide information only after customers leave a message.
• B. Record calls for quality control.
• C. Provide price ranges only.
• D. Provide accurate information from the price list and answer questions with readily available information.

Answer: (D)

Providing price information by phone means giving truthful, accessible details drawn from your current price list and being ready to answer questions with information that you can quickly provide. This ensures families can reliably compare costs and understand what they’re being quoted. You should quote exact prices or itemized amounts from your price list rather than offering vague statements or guesses. If a caller asks for further details, you respond with information that’s readily available, and you can offer to mail or email a copy of the price list for full transparency.

Providing price information by phone means giving truthful, accessible details drawn from your current price list and being ready to answer questions with information that you can quickly provide. This ensures families can reliably compare costs and understand what they’re being quoted. You should quote exact prices or itemized amounts from your price list rather than offering vague statements or guesses. If a caller asks for further details, you respond with information that’s readily available, and you can offer to mail or email a copy of the price list for full transparency.